Wow, I agree with the IRS on something.

With computers at most every public library and the majority of people owning computers with internet access, I actually think that eliminating a service that was costing a lot of money to run is a good thing.

"The TeleFile program, instituted in the early 1990s, allowed people with simple individual or joint tax returns to file at no cost by using a telephone keypad."

Here is the article.